Customer Service Outsourcing can make or break your business. With excellent customer service outsourcing you can make sure that your client love dealing with you .
We at Secure Sourcing., understands the clients specific expectations and addresses them in a sustainable and comprehensive manner. Effective customer service outsourcing is extremely essential when it comes to customer retention.
Services provided by us that are not mostly offered by other outsources. We contribute and deliver high quality service in a professional and helpful assistance before, during and after the customer’s requirements are met.
We promise to deliver politeness, sense of professionalism, promptness and personalization to customize these services according to our client needs.
1) Inbound Call Center Service :
- Our inbound call center services will be available around the clock to ensure that your customers can always get the information they need.
- Our team is fully trained to handle calls and to deal with a wide range of clients and industries.
- We treat our customers like royalty – but we also know how to close a sale.
2) Outbound Call Center Service :
- Use our outbound call center services for telemarketing and telesales campaigns.
- We’ll assist you to succeed in a broad audience while not intensifying your leads.
- All of our staff are extensively trained and vetted to ensure that they treat your customers with respect while helping you to meet your goals.
3) Telemarketing Service :
- Outsourcing the telemarketing needs of your business to The Secure Sourcing provides several advantages.
- English is the second language and is commonly used in business and government.
- Save 60% of your cost or more while enjoying the services provided by Secure Sourcing .
4) Technical Support Service :
- We at Secure Sourcing , technical support caters technical support outsourcing solutions to resolve complex issues evolving from simple call handling to business process re-engineering.
- We offer 24-hour help desk centers staffed with state of the art and superior technical support services with highly-exceptional and reliable telecommunication, quality and process maturity, voice support skills and with technical and customer support-skills.
5) Business Process As A Service :
- Business Process Services manages and executes your business processes, thus allowing you to focus on growing and expanding your business.
6) CCTV Monitoring Services :
- We at Secure Sourcing believes to keep a system in which signals are not publicly distributed but are monitored, primarily for surveillance and security purposes.
7) E-Mail Support Service :
- Email has now become one of the medium of data transmission and customer relationship management.
- Consequently resulting to a huge number of companies outsourcing their non-voice call center needs, including Email support services.
- We offer an efficient Email support services for technical as well as non-technical products and services
8) Chat Support Services :
- Our secure and reliable live chat support staff provides a comprehensive personalised customer service for various technical as well as non-technical products and services.
- It helps companies interact with their customers by proactively inviting them to an online chat to provide support regarding their products or services in real-time.